Booking Automation Overview

Launched in 2011 as an in-house software, Booking Automation is a cloud-based platform tailor-made for vacation rental owners, property managers, hostels, and hotels. It offers a wide range of features to help property owners manage their rental business.

Pricing Monthly price

For the first 1 to 10
$11.95 per rental/month
For the next 11 to 30
$9.95 per rental/month
For the next 31 to 50
$7.95 per rental/month
$5.95 per rental/month


Unified Inbox From All Connected OTAs – No

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs  – Not for all channels, but available for some.

Rate Management For All Connected OTAs – Not for all channels, but available for some.

Channel Management for the Following OTAs – Yes, two-way XML/API connections with leading OTAs such as:

  • Tripadvisor
  • Airbnb
  • Ctrip
  • Expedia
  • Agoda
  • Trivago
  • HomeAway/VRBO
  • Connections with numerous niche channels are also available.


Setup Service – No

Payment Processors – Integrates with the following payment processors:

Accounting – Integrates with Kashflow and can also connect to Xero and Quickbooks via Integromat.

Trust Accounting – No

Cleaning and Maintenance – Yes, integrates with:

  • Resort Cleaning
  • Flexkeeping
  • HelloShift


Reports – Yes

Channel Specific Promotions Yes, but vary by channel.

External Website integration –  Yes, via a WordPress plugin.

Internal Website builder – Yes, a commission-free booking website.

Email Service Provider Integration Yes, Mailchimp

Review Aggregation from OTAs – Yes, it automatically collects reviews from TripAdvisor, but not other channels.

Guest Messaging – Yes, guest emails can be automated.

Guest ID Management – Users can auto-generate and print their guest registration forms. It also integrates with Chekin, Autohost, and DACK.

Automated Rental Agreements –  No

Digital Signatures for Agreements No

Internal dynamic pricing tool – Yes

External dynamic pricing integration Integrates with Pricelabs and RoomPriceGenie.

Security Deposits – Yes, via Stripe.

Guest Damage Insurance – Yes, via Autohost.

Guest Vetting – Yes, via Autohost and Chekin.

Mobile App – Yes

Smart Home   Yes, with DACK, Duve, and Lynx.

Bookings Direct from Facebook – Yes, bookings from your Facebook page or TripAdvisor.

Smart Lock Integration – Integrates with the following:

Upsells and Add-ons – Yes, via integration with:

  • Duve
  • DACK
  • ChargeAutomation

Property Management Features

Invoicing – Yes

Property Management Reports – Yes

Owner Login – Yes

Owner Statements – No 

Customer Service Via – Chat and contact form.


  • A integration with a broad range of OTAs
  • A sufficient range of third-party integrations to meet the needs of hosts and property managers.
  • The Zapier and Asana integrations are especially helpful.
  • The ability to take bookings directly from Facebook is a rare feature not found in many PMS.


  • SMS messaging is currently unavailable.
  • Some channel connections do not have the ability to export prices, minimum stays, or multiple rates.
  • Currently does not have the ability to automate sending rental agreements or obtaining e-signatures.

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