Breezeway Features
Automated Cleaner Scheduling – Yes, automatically schedule tasks for staff and cleaners based on reservation times and custom rules.
Cleaner and Maintenance Payments – No, Breezeway does not have a feature to allow you to pay your team members through the platform.
Cleaner Marketplace – No, Breezeway does not have a marketplace to find cleaners. Users invite their cleaning companies, linen services, maintenance personnel, etc., onto the Breezeway app.
Cleaning Checklists – Yes, cleaning checklist templates that are fully customizable. A library of templates is available as a starting place.
Messaging – Breezeway centralizes guest communication with automated messages and AI-powered replies and drives “gap night” revenue. Guest messaging is an add-on service not included in the basic Breezeway membership. Staff can receive push notifications, emails, or SMS messages for new tasks.
Quality Verification Photos – Yes, cleaning staff can upload photos of completed work, providing quality control for owners/managers and documentation of the property’s condition when they arrived and the condition before guest arrival.
Issue Reporting – Yes, the cleaning team can report any issues they discover during cleaning and report it directly to the host/manager/maintenance as needed.
Inventory Management – The inventory feature simplifies consumables management and reduces the risk of running out of supplies.
Linen Management – Yes
Quality Control Inspection Management – Yes, a complimentary property safety inspection course is available.
*Proper Insurance offers a premium discount to properties with a completed safety inspection course.
Digital Guide Book – Delight and support guests with a mobile-first Welcome Book, including FAQs and local recommendations. Supports guests throughout their stay with the property info they need to reduce unnecessary questions and complaints and elevate your brand. The guide is an add-on service not included in the basic Breezeway membership.
- Easy to setup for professionals and hosts, and guests
- Fully customizable and dynamic throughout the events in the stay
- Saves time by reducing calls, emails & texts regarding basic property instructions
- Limits confusion and an unclear check-in
- Sets a professional and on-brand first impression for a 5-star guest experience
- Demonstrate professional hospitality service to your guests
- Increase review collection and average review scores
Insights – Drive operational efficiency through powerful insights into staff performance and property care.
Safety– Safeguard your properties with inspection lists and safety courses, which will provide peace of mind for guests and owners.
Cleaning Team Screening – No
Mobile App – Yes, a mobile app is available for staff and can function without wifi connection.
Customer Support – 24/7 support
- Chat support
- Dedicated customer support representative
- Knowledge library
PMS Integrations – Direct integration with numerous property management systems to automatically pull reservation information and trigger messages and scheduling with your cleaning and maintenance teams.
Other Integrations:
Other Features:
- Hosts can track cleaning and property care with the ” Smart Task and Monitoring Dashboard.”
- You can track the whereabouts of your team through a GPS map view.
- Integrates with smart locks for home access and security.
- Breezeway has just released a digital welcome guide product.
