Features

Unified Inbox From All Connected OTAs – Yes

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs  – Yes

Rate Management For All Connected OTAs – Yes

Channel Management for the Following OTAs – API integrations with:

• Vrbo
• Airbnb
• Booking.com

A built-in channel manager for numerous other OTAs. Third-party channel manager integrations are also available if there are specific niche OTA’s you’re seeking to connect with.

Setup Service – Yes, there is an onboarding fee that covers a full onboarding service.

Payment Processors – Integrates with the following payment processors:

• VacationRentPayment
• LynnbrookGroup
• Stripe
• Authorize.net
• Mastercard
• Ascent Payment Solutions

Accounting – Yes, revenue and accounts payable accounting are built-in. Quickbooks integration is also available.

Trust Accounting – Yes

Cleaning and Maintenance – Yes. Built-in:

• Cleaning
• Maintenance
• Inspection tool with:
  • Property level checklists
  • Photo verification of work
  • Integration with built-in accounting to address payment of teams and billing property owners for services.

Integration with other third-party property care and maintenance solutions is also available if desired.

Channel Specific Promotions – Yes

External Website integration –  No pre-built widget, but API code can be generated for users to provide their stand-alone website developers.

Internal Website builder – Yes, either website templates or custom-built websites.

Email Service Provider Integration – Yes, Mailchimp or any SMTP email program such as Gmail, Outlook, etc. 

Review Aggregation from OTAs – Yes, Airbnb only.

Guest Messaging – Yes, via email, and SMS. Messages can be sent to Airbnb guests through the Airbnb messaging platform. Guest messages can be prescheduled and automated.

Guest ID Management – Not built-in, but available through third-party integration with Safely and Guest Ranger.

Automated Rental Agreements –  Yes

Digital Signatures for Agreements – Yes

Internal dynamic pricing tool – No

External dynamic pricing integration –

• KeyData
• Beyond
• PriceLabs

Additional integrations are coming soon.

Security Deposits – Yes

Guest Damage Insurance – Integrates with:

• Generali Global Assistance
• Safely
• RedSky Travel Insurance
• Fudge Insurance
• Waivr

Guest Vetting – Yes with CiiRUS +, or third party solutions.

Mobile App – Fully responsive platform with all features available on mobile.

Smart Home and Smart Lock Integrations  –  Yes

• Lynx
• Rently
• Point Central
• Brivo

Bookings Direct from Facebook – No

Upsells and Add-ons – Yes, via Guest Pass (the built-in digital guest guide).  API integration with other 3rd party solutions is also available. 

Property Management Features

• Invoicing – Yes
• Property Management Reports – Yes
• Owner Login – Yes
• Owner Statements – Yes
• Vendor Payments – Yes
• Owner Contract Management – Yes, with digital signatures.
• User Permissions and activity logs – Yes

Customer Service Via –

• Unlimited free email
• Phone
• Live web chat support
• On demand or live webinars
• Extensive knowledge library
• Learning groups

Additional Features – 

• Listing Optimization tool to ensure your listings are complete and optimized for:
  • OTA platforms
  • Website SEO
  • Branding
• Wholesale Distribution – Exclusive integration with Virgin Holidays and other tour operators.
• Ticket Broker Services – Property managers can receive a commission on their guests’:
  • Disney World ticket purchases
  • Sea World ticket purchases
  • Other Orlando attraction ticket purchases
• CiiRUS users can cross promote each other’s listings on their websites and receive a booking commission.

CiiRUS+ Features:

• Up to $1,000,000 property and liability insurance
• Up to $10,000 Bed bug protection
• Chargeback support
• CiiRUS will handle all guest communication prior to arrival
• CiiRUS will handle reservation payment tracking and management