Overview

Escapia is a cloud-based, enterprise-level vacation rental software for professional property managers who want to automate and streamline tasks. Escapia is part of Expedia Group which includes Vrbo, Hotels.com, Expedia, Travelocity, Stayz, and Orbitz.

Pricing

Tiered monthly pricing based on the number of properties. There is no additional fee for bookings on 30+ direct channel integrations.

Features

Unified Inbox From All Connected OTAs – No

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs  – No

Rate Management For All Connected OTAs – Yes

Channel Management for OTAs 

No added distribution fees for the following OTAs:

  • Vrbo
  • Hometogo
  • Stayz
  • Bookabach
  • GuestSmiles
  • getawayGoGo
  • Tripz.com
  • FlipKey.com
  • Whimstay
  • Exotic Estates International
  • Rentalz.com
  • BeachHouse.com
  • Condo-World
  • HawaiianBeachRental
  • Perfleek
  • Tweener Homes
  • Aloha Condos and Homes
  • BeachGuide.com
  • CayDirect.com
  • CaymanVacation.com
  • LeaLea
  • Hawaii Vacation Condos
  • Simpleview
  • Tropical Bound Condo Rentals
  • Rent30A
  • Gulf Coast Reservations
  • Resort Town Reservations
  • Smoky Mountains.com
  • VisitBreck
  • Ski.com
  • Corolla Light Community Association
  • Grand Cayman Villas and Condos
  • VacationAtMyPlace.com

Additional Niche OTAs are available through channel manager partners:

  • EscapiaConnect
  • BookingPal
  • Lodgable
  • NextPax
  • Property Manager Tools SmartSync
  • RedAwning
  • Rentals United
  • VacayHome Connect

Setup Service – Dedicated implementation specialist

Payment Processors – Integrates with the following payment processors:

Accounting – Yes

Trust Accounting – Yes

Cleaning and Maintenance – Yes, it integrates with:

Reports – Yes

Channel Specific Pricing – Yes, custom pricing for each platform connection.

External Website integration –  Yes, via it’s website partners:

Internal Website builder – No, Escapia utilizes it’s partners listed above instead of having an internal website builder.

Email Service Provider Integration – Yes

Review Aggregation from OTAs – Yes

Guest Messaging – Yes

Guest ID Management – Yes

Automated Rental Agreements –  Yes

Digital Signatures for Agreements – Yes

Internal dynamic pricing tool – Yes

External dynamic pricing integration – Integrates with:

Security Deposits – Yes

Guest Damage Insurance – Yes, integrates with:

Guest Vetting – No, but available through third-party integration Safely.

Mobile App – Yes

Smart Home  –  Yes, via integrations with:

  • Rently
  • Lynx
  • Behome247

Bookings Direct from Facebook – No

Smart Lock Integration Yes, via integrations with:

  • Astute Access
  • Dormakaba
  • Brivo
  • Remote Lock
  • Lynx
  • Behome247

Upsells and Add-ons – Yes, via integrations with:

Property Management Features

  • Invoicing – Yes
  • Property Management Reports – Yes
  • Owner Login – Yes
  • Owner Statements – Yes

Customer Service Via – Unlimited support hours via:

  • Phone
  • Email
  • Escapia University
  • Knowledge library

Pros

  • Escapia is a full-featured, enterprise-level property management software.
  • While some property management softwares struggle with their integration with Vrbo, since Escapia is part of the Expedia Group it has a direct and strong connection to Vrbo.
  • Its built-in channel connections provide direct access to a broad range of niche booking platforms, especially ones focused on Hawaii, the Gulf Coast, and the Caribbean.
  • A wide range of third-party integrations are available to supplement the Escapia feature set.

Cons

  • Escapia does not have an API integration with Airbnb or Booking.com. Users can connect to Airbnb through integration EscapiaConnect or another channel manager.
  • Escapia is a large platform and new users should expect a learning curve before they feel comfortable and fluid.
  • 2-way SMS messaging is not currently available within Escapia. Users will need to connect to a third-party integration partner if this is an important feature to them.
  • Escapia does not currently have a unified inbox for all connected OTAs.

Customer Reviews

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