Extenteam
Overview
Extenteam is redefining how property managers solve their staffing challenges. They are the industry’s first staffing-as-a-service provider, a unique labor subscription model for extending local teams with professional global talent.
Hired in less than 2 weeks for most positions, Extenteam’s talent can support most areas of the business, usually in guest services, reservations / leasing, accounting, and marketing, and/or helping coordinate housekeeping and maintenance and other back office roles.
Their global talent – professional and multilingual workers in countries with great hospitality cultures – currently helps hundreds of North America property managers better serve guests and residents while lowering labor costs by as much as 60%.
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Pricing
Team member’s hourly rate varies based on experience and qualifications, but is typically 50-60% less than local US hourly rates.
Recommended for the Following
Individual Self Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
Features
- Dedicated remote staffing – Team members work exclusively for your company. Many staffing needs can be filled in as little as 14 days.
- Match your schedule – Team members will be able to accommodate your schedule.
- No HR Responsibilities – Extenteam handles all hiring, taxes, healthcare, etc.
- Multi-Role Team Members – Team members can be assigned multiple responsibilities:
- Learn and manage software
- Answer after-hours phone calls
- Handle guest services
- Reservations
- Troubleshooting
- Coordination of tasks
- Marketing
- Accounting and bookkeeping
- Marketing
- And more.
- Highly Skilled Talent Pool – Extenteam team members are vetted to ensure they are well-educated professionals with hospitality-related experience.
Pros
- Extenteam offers a 100% satisfaction and no-risk guarantee.
- Company built and managed by experienced STR industry professionals.
- Extenteam can help fill your staffing shortages in 14 days or less.
- Partner Success team offers ongoing advisor function at no additional cost
- Month-to-month or annual contract options
Cons
- As with all new team members, training and orientation to your business operations and expectations is essential for success and is your responsibility.
- Because of the skill level of Extenteam staff, they have a higher hourly rate than some other virtual assistant service companies.
Customer Reviews
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