Features

Target Audience: Business and Individual travelers / Tenants

How do properties join?:

Creating a listing is Free and does not require any payment method.

• Simply create an account that works best for you and click on List My Property to add as many properties as you like.
• Automatically upload listings using one of the following channel managers: Rentals United, HostAway, and Guesty (Coming at the end of April). 

Sample: https://www.hostaway.com/marketplace/housestay

Can any property join, or is there a criterion?:

The property must meet the requirements listed below:

• It must be an entire home or apartment: You cannot list spare rooms or shared spaces
• The house or apartment must be fully furnished
• All utilities must be included in the monthly rent: WiFi, electricity, Gas, Water, Heat, Etc.
• Must be available for a minimum of 1 month (30 nights)
• Must have unit-specific photos (no cookie-cutter/generic unit photos)
• Must pass HouseStay home inspection (if applicable): This is scheduled during the listing creation process.
• Must meet our minimum quality standards and requirements
• Supports Matterport Videos for listings (optional)

Fee to Host: Hosts will receive 95% net of any monthly rate.

Fee to Tenants: Tenants pay a 5% fee as well.

Payment Mode: HouseStay uses Stripe as a payment processor. It also supports credit cards, debit cards, and ACH payments.

Liability insurance: Not provided.

Damage insurance: Currently selecting an insurance partner to implement damage insurance up to $30,000

Security Deposit: Yes

Do they provide guest details such as email address and phone number to the host?

• All communications should be done on the HouseStay messaging system. Email and phone numbers are provided upon confirmation of the transaction once tenants complete the booking process.

Host payment method: HouseStay uses Stripe as a payment processor. It also supports credit cards, debit cards, and ACH.

Customer Support Via: Email and callback

Integrations: HouseStay can be integrated into your existing software if you have a minimum of 100 listings.

Additional Features/ Helpful Information:

• HouseStay conducts rigorous checks on all renters to ensure they meet high standards. 
• Specific Checks: Credit, Background, Criminal, Eviction, and Social media check.