Features

FEATURES

Unified Inbox From All Connected OTAs – Yes

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs  – Yes

Rate Management For All Connected OTAs – Yes

Channel Management For the Following OTAs

Setup Service – A comprehensive knowledge base is available, as well as customer support to assist with onboarding. There are no onboarding fees.

Payment Processors – Integrates with Stripe and Authorize.net

Accounting – Yes, various accounting tasks, such as generating invoices, tracking property expenses, and owner statements, are available. Also integrates with Quickbooks Online.

Trust Accounting – Lodgix utilizes it’s Quickbooks integration instead of having a separate internal accounting module.

Cleaning and Maintenance – Yes, team scheduling, text alerts, cleaning and maintenance-related reports, and housekeeping-related features in the mobile app.

Reports – Yes, income, receivables, occupancy, expenses, guest management, and more.

Promotions and Discounts – Yes, users have the ability to create discounts and promo codes.

External Website Integration –  Yes, with WordPress Plug-in.

Internal Website Builder – Yes, Lodgix offers web design services.

• You must be a Lodgix subscriber.
• You own the website and can keep it if you leave Lodgix in the future.
• Website editing is done within the Lodgix platform.

Email Service Provider Integration – Yes, it syncs guest data with MailChimp.

Review Aggregation From OTAs –  Reviews are automatically pulled from OTAs. Direct guests can review their stay via the Lodgix guest app or via an online form.

Guest Messaging – Yes, chat via the guest app, app push notifications, email, and SMS messaging are available.

Guest ID Management – Yes, a Guest Verify module is available. Each verification costs $1.00. 

Automated Rental Agreements –  Yes

Digital Signatures for Agreements – Yes

Internal Dynamic Pricing Tool – No

External Dynamic Pricing Integration – Yes, integrated with:

• Beyond Pricing
• PriceLabs

Security Deposits – Yes, this can be set up as a credit card hold (preauthorization), or charge.  Users with more than 5 properties can also set up an accidental damage waiver.

Guest Damage Insurance – 

• Accidental damage protection is available for users with 5 or more properties. $1500 and $3000 coverage is available for accidental guest damages.  
• Travel Insurance is available to guests through iTravelInsured.  

Guest Vetting – None other than collecting guest IDs.

Mobile App – Yes, Lodgix has a mobile app.

Smart Home  –  No

Bookings Direct from Facebook – Yes

Smart Lock Integration – Yes, with RemoteLock, eRentalLock, PointCentral, and Kaba (a minimum of 10 locks are required for Kaba integration)

Upsells and Add-ons – Users can enter any number of optional booking add-ons and/or utilize our API, and work with third-party tour and service providers.

Property Management Features

• Invoicing – Yes
• Property Management Reports – Yes
• Owner Login – Yes
• Owner Statements – Yes

Customer Service Via   

• Email
• Phone

Additional Features

• A referral report can be set up to capture where guests found your website.
• Guests can avoid credit card processing fees by using ACH to pay for reservations.
• Users can offer credit for a future stay in lieu of a refund.
• Users can create a guest VIP/ Block list.
• Hosted forms allow the creation of custom forms for collecting data from guests, housekeepers, and team members. Examples include guest review forms, housekeeping checklists, guest arrival forms, etc..