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Recommended for the Following
Individual Self-Managing Property Owners – Yes, Orana Stay can be used by operators with as few as one property.
Property Managers and Co-hosts – Yes, Orana Stay can assist with onboarding property management companies entire portfolio and support businesses who are operating at scale.
Features
Solutions Offered:
- Guest Guides – App-based digital guest guides
- Comms Hub – Guest communication
- Onboarding – The Orana Stay team can assist with
- Outsource – Orana Stay can facilitate keeping your digital guides updated.
Digital App – The following features can be included in your digital guest guide app.
- Built-in maps, directions, and weather
- Check-in instructions
- Local attractions and insights
- Introductory videos and images
- WiFi password and access codes
- Instructions for appliances
- The best local restaurants and cafes – Yelp integration makes it easy to populate your guide with local favorites.
- Promote local attractions
- Bookings can made directly through the app
- Direct messaging to reception
- Departure instructions
- Provide options for guests to leave reviews
- Direct re-booking options to allow guests to get the best price and you to save on OTA fees.
- Social media posts
Integrations:
Mobile App: Yes
Customer Support: Via phone, email, and contact form
Pros
- Orana Stay allows you to create a branded and tailored guide with all the information your guests want and need to know.
- You can easily upsell additional services like room upgrades, spa treatments, and more.
- Offers real-time app translation into 107 languages.
Cons
Customer Reviews
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