RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.

Pricing Pricing Plan

Digital Guestbook
Starting at $8.33 and tiered by the # of properties.
Text Messaging
Starting at $8.33 and tiered by the # properties.
Starting at $12.49 and tiered by the # of properties.


Digital Guest Guide

  • Customizable with your branding.
  • Can schedule to your guide to be automatically be sent to your guests via SMS or email.
  • Customizable guide layout.
  • Automatic distance calculation from your property to local recommendations to assist your guests with planning their day.
  • Mobile and desktop friendly.
  • QR code available to place in the home and allow guests to access the guide.
  • Printable.
  • Yale and August smart lock integration can automatically generate codes and include them in your guest guide.
  • Analytics to track guide use.


Guest SMS Messaging

  • Increase revenue by filling gap nights between bookings with automated Extend Guest Stay messages.
  • Answer guest texts instantly using SMS Guest Messaging.
  • Capture website leads and answer visitor questions by text with SMS Webchat.
  • Automated requesting guest reviews. 
  • Automated guest surveys let you find out what your guests like and don’t like before, during, and after their stay.
  • Message logs can are archived for later retrieval if needed.

Mobile App

  • Yes


PMS Integrations – Users must have a minimum of 3 units for PMS integration.


Additional Information

  • RueBaRue can handle texting to international phone numbers.
  • RueBaRue assigns your business a dedicated phone number in your local area code. All messages are sent and received from this number.


Customer Support

  • Phone
  • Email


  • 14 day free trial.
  • No setup or integration fees.
  • Free onboarding and training.
  • No contracts
  • SMS has a much higher open rate than email messages and is easy for your guests.
  • The guest messaging service has the option to allow multiple team members privileges to reply to message threads. This is a great feature to share guest messaging duties among more than one person.
  • Guest reviews can be published on your Google business listing and help grow your online reputation and increase direct bookings.
  • The Extend Stays feature automatically scans your calendar looking for gaps. You can quickly review the gaps it finds and  select those you want to invite to extend their stay = more revenue.


  • PMS integration is only available for accounts with 3 or more properties.
  • It will be great to see RueBaRue grow and add additional PMS integrations.

Customer Reviews

Give More Than You Take.  If you have experience with this product or company, please share your knowledge with the STR community.

Leave a Reply

Go to Top