RueBaRue
Overview
RueBaRue is a guest communication platform for vacation rentals. It automates a rental home’s guestbook, streamlining the check-in process for both guests and hosts, making it easier and more secure. Another of RueBaRue’s standout features is its local area guides, which give guests at-a-glance access to attractions and points of interest near their destination. With smart lock automation, checking in and out has been made even simpler with PIN codes or one-time passwords, personalizing each stay while still ensuring peace of mind for the host.
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Pricing Pricing Plan
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Digital Guestbook
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Starting at $9.99/mo. and tiered by the # of properties. |
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Text Messaging
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Starting at $9.99/mo. and tiered by the # properties. |
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Extend Guest Stays
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Starting at $49.50/mo. and tiered by the # properties. |
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Guest Surveys
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Starting at $49.50/mo. and tiered by the # properties. |
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Bundle
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Starting at $14.99/mo. and tiered by the # of properties. |
Recommended for the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
Features
Digital Guest Guide
- Customizable with your branding.
- Can schedule to your guide to be automatically be sent to your guests via SMS or email.
- Customizable guide layout.
- Automatic distance calculation from your property to local recommendations to assist your guests with planning their day.
- Mobile and desktop friendly.
- QR code available to place in the home and allow guests to access the guide.
- Printable.
- Yale and August smart lock integration can automatically generate codes and include them in your guest guide.
- Analytics to track guide use.
Guest SMS Messaging
- Increase revenue by filling gap nights between bookings with automated Extend Guest Stay messages.
- Answer guest texts instantly using SMS Guest Messaging.
- Capture website leads and answer visitor questions by text with SMS Webchat.
- Automated requesting guest reviews.
- Automated guest surveys let you find out what your guests like and don’t like before, during, and after their stay.
- Message logs can are archived for later retrieval if needed.
Mobile App
- Yes
PMS Integrations – Users must have a minimum of 3 units for PMS integration.
- Barefoot
- Direct
- Escapia
- Guesty
- Hostaway
- LMPM
- LiveRez
- myVR
- OwnerRez
- RealTime Rental
- Streamline
- Track
- Tokeet
Additional Information
- RueBaRue can handle texting to international phone numbers.
- RueBaRue assigns your business a dedicated phone number in your local area code. All messages are sent and received from this number.
Customer Support
- Phone
Pros
- 14 day free trial.
- No setup or integration fees.
- Free onboarding and training.
- No contracts
- SMS has a much higher open rate than email messages and is easy for your guests.
- The guest messaging service has the option to allow multiple team members privileges to reply to message threads. This is a great feature to share guest messaging duties among more than one person.
- Guest reviews can be published on your Google business listing and help grow your online reputation and increase direct bookings.
- The Extend Stays feature automatically scans your calendar looking for gaps. You can quickly review the gaps it finds and select those you want to invite to extend their stay = more revenue.
Cons
- PMS integration is only available for accounts with 3 or more properties.
- It will be great to see RueBaRue grow and add additional PMS integrations.
Customer Reviews
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