Smiling House
Overview
Smiling House is a network of stylish and exclusive private properties conceived to connect prestigious travelers with unique chalets, villas, mansions, castles, and curated homes around the globe.
We specialize in renting luxury holiday properties around the world for homeowners and professional property managers who wish to rent out their places to quality guests.
Our professional team is familiar with the luxury travel world, with a keen understanding of hosts and discerning guests & needs.
The Smiling House alliance is made of hundreds of hosts & amp; homeowners from all over the world, creating a complete global offering of outstanding hospitality combined with unforgettable experiences
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Recommended for the Following
Recommended for the Following: Luxury properties worldwide
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
Features
Target Audience: High-end travellers, multi-generational families, workation travellers, Multinational Business travellers, International jet-setters, real estate investors.
How do properties join?
● You should fill out the application form on the website.
Can any property join, or is there a criterion?: Must comply with Smiling House’s property desires (not all necessary but good if you tick some boxes) :
● Breathtaking views
● Have 4+ rooms
● Ample space in the property
● Tastefully designed
● Has nearby leisure destinations
● Has numerous private luxury amenities
● Highest level of cleanliness and property maintenance
● Can provide beyond five stars hospitality experience
Fee to Host: 15% host-only fee
Fee to Guest: No guest fees
Payment Mode: Credit Card or Wire Transfer
Liability insurance: Provided by Smiling House
Damage insurance: Not provided, Damage deposit taken before check-in
Security Deposit: Taken before arrival, usually as a Credit Card Hold.
Do they provide guest details such as email address and phone number to the
host?
● Yes, you can contact them through email and WhatsApp
Host payment method: Wire Transfer
Customer Support Via: email and Whatsapp
Integrations:
● BookingPal
● Guesty
● Rentals United
Additional Features/ Helpful Information:
● Smiling House is the preferred partner of some of the world’s leading luxury club members, offering great opportunities.
● They are also proud to be in a partnership with Homes and Villas by Marriott
● They also have a preferred partnership with Google STR
●And finally, a partnership with THIRDHOME, a premium travel club for second homeowners who have a taste for luxury and global exploration.
● Option for property managers to also sign up to Villa Tracker – the new B2B2C OTA, first of its kind platform – bridging the gap between travel professionals (travel agents, travel designers, concierge companies and event planners) and property managers.
Pros
- The real OTA for Luxury and Ultra Luxury, including mansions, castles, private islands, and other unique properties worldwide
- Active in 54 countries and over 400 destinations – New destinations welcome wherever there is luxury.
- Connecting properties without any charge
- Dedicated support team assuring the success of every stay
- Easy "Request to Book" system
- Direct communication with customers
- Additional Concierge services available for guests
- Guest communication throughout the stay
- Promise of high-level accommodations worldwide
- Distribution services to a range of direct API platforms with unique programs on request to book
- Wire transfer payments are possible for expensive deals
- Exposure to B2C individuals and B2B professionals
- On-demand option for ultra-luxury properties
- Discerning guests with an average booking size of 25 times the average OTA's
Cons
- We have high standards, accepting only 4-5 bedroom properties, usually in leisure destinations
- Properties typically need to be priced at $800+ per night to ensure luxury and ultra-luxury quality
- Focused on working with homeowners and professional property managers with exclusive collections
Customer Reviews
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