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Recommended for the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
Features
How It Works
- sojo connects to your property management software or property care software so it can see your upcoming reservation calendar.
- Users specify the amenity needs of each property per turn.
- Prior to a new reservation, sojo automatically packages and ships the amenities you’ll need so that they will arrive just prior to the guest’s stay.
- Your team will receive a box for each reservation that has the amenity kits inside.
- Your team sets out the correct box in each room (kitchen, bath, etc.)
- Done!
Products Lines
- Multiple product lines are available: Pro, Pro +, Lux, Eco, and Custom.
Amenities Offered
- Bathroom amenities
- Shampoo
- Conditioner
- Body wash
- Body lotion
- Hand and face soap
- Makeup wipes
- Massage body bar
- Bath salts
- Half bath
- Hand and face soap
- Body lotion
- Makeup wipes
- Kitchen and Laundry
- Dish soap
- Dish sponge
- Dishwasher tablets
- Laundry tablets
- Kitchen cleaning wipes
- Packaging Options
- Clean cornstarch bag
- Custom ojo box
- Reusable hemp bag
- Kit add-ons
- Small trash bag
- Large trash bag
- Roll toilet paper
- Roll paper towels
- Coffee
Products Catalog
- Yes, available on their website.
Minimum Order Commitment
- Customized products require a purchase of 6 months’ worth of inventory.
Shipment details
- Free shipping for all shipments over $25.
- Ships the custom bundles you created for each property just in time for each turning day.
Order Confirmation
- Yes, an email confirmation will be sent with each shipment so you know the products you need are on the way.
Mode of payment
- Electronic check (ACH)
- Credit card (with a 2% charge per transaction)
Returns and Cancellations
- Products are not available for return once shipped.
Additional Information
- Offers customization. You can choose to private-label the amenities for no extra fees or costs. *For companies with 75 units or more.
- Has a dedicated account manager.
- sojo promises 99% on-time delivery.
- Offers onboarding training for your staff.
Customer Support
- Phone
Pros
- Save an average of 50 hours every month in back of house labor. No more ordering, managing or kitting amenties.
- Create a consistent and elevated experience across your portfolio that both guests and owners will love.
- Make your brand the hero. Drive more direct bookings with custom-branded amenities and gifts in every room of the home.
- Offers 15% off for your first order and a free 7-day trial.
- Free shipping for all shipments over $25.
- Offer private labeling of amenities for no extra fees or costs for companies with more than 75 units.
- Integrates with leading property management and property care software to know what amenities you need and when.
- Offers curated amenity packages.
Cons
- Currently, sojo only puts small 1-3oz single-use shampoo and conditioner in each bathroom kit box. This might not be enough product for a guest with a longer stay or a bathroom that will have multiple guests using it.
- 12-month service agreement is required for new customers.
Customer Reviews
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