Overview

SuiteOp was created by operators with experience managing entire downtown buildings, boutique and large hotels, single-family homes, and unique accommodations.

Now, it’s your turn to elevate your operations and guest experience.

Pricing

Plans 

Core Plan – Starting at $12.30 per unit/month

Pro Plan – Starting at $18.70 per unit/month

Max Plan – Starting at $26.90 per unit/month

Plan Add-ons

Smart Device Management – Each plan includes the management of 1 smart device.  Unlimited additional devices can be added for $3.00 per device/month

Alexa Integration – $6.00 per device/month

AI Guest Verification – $8.00 per unit/month

Features

SuitePortal – Online Check-in and Property and Area Guide

  • The SuitePortal is a web app accessed through a link. Guests do not have to download an app.
  • Provides access instructions for a hassle-free check-in experience.
  • Photos and videos can be added.
  • Customized upsells such as early check-in, late checkout, mid-stay cleans, etc., from your digital guidebook. 100% of upsell revenue goes to the property manager or host.
  • Local travel guides with an interactive map and one-click Google Maps integration.
  • Easily recommend local attractions and experiences with Viator integration and earn affiliate revenue when your guests book an experience.
  • Uber and Lyft integrations (Coming soon)
  • The property and area guide is downloadable as a PDF file.

SuiteVerify

  • An additional feature that may be added to the SuitePortal.  SuiteVerify allows guests to read and sign your rental agreement and verify their identity.
  • Security deposit/hold – Capture a hold of your desired amount and withhold funds for damages with one click.
  • Selfie and ID upload – Guests upload their ID or passport and take a selfie. The algorithm verifies the identities match.
  • Zapier and Slack integration to automate alerts.
  • Capture the guest’s phone number.

SuiteConnect

  • Smart lock integrations – Codes are created automatically and set to activate and inactivate in conjunction with the reservation beginning and end.
  • Thermostat management – Create custom temperature limits and a comfortable stay for your guests.
  • Smart Things hub management – Manage your hubs from one place and be alerted if your hubs go offline.
  • Smart devices integrations include:

SuiteMonitor – Monitor and manage noise, occupancy, and air quality in your properties.

PMS Integrations

Pros

  • A free trial is available.
  • Owners and property managers receive 100% of the revenue generated by upsells and reservation add-ons.
  • Affiliate revenue options are available through additional partners such as BabyQuip, Viator, etc.
  • Sonos smart speaker integration layers a fun feature into an otherwise utilitarian platform.
  • Slack and Zapier integrations can automate useful notifications.
  • SuiteBook - booking engine and direct booking website feature is coming.
  • SuiteKeeper - housekeeping and maintenance operations feature is coming.

Cons

  • Currently, Guesty is the only PMS integration available, but more are coming.

Customer Reviews

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