Superhog
Superhog Overview
Superhog is a digital trust platform that was created by two hosts who shared similar vision of using technology to solve the trust and protection gap for millions of short-term rental hosts, operators, and guests. As of 2023, the company operates in over 25 countries and has helped with more than a million bookings.
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Pricing
First 30 Days FREE for STR HUB Users
Guest Screening
A flat low monthly fee per listing per month.
Advanced Protection Insurance Coverage
A low per-reservation fee.
Recommended For The Following
Individual Self Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
Features
Guest Screening
- Intelligent Guest Screening (Email, Phone, Address)
- SUPERHOG Database Search
- ID Capture and selfie capture – Optional to include for a small additional fee.
Security Deposits
- Superhog can manage the collection and administration of security deposits or damage waivers across all your connected OTAs.
Damage Waivers
- As an alternative to security deposits, Superhog can collect a $35 nonrefundable damage waiver for each reservation.
- Damage waiver funds are designed to help you build an additional pot of money, which can be used to cover small damages.
- If excess funds are saved you are free to take the surplus as extra revenue.
Advanced Guest Damage Insurance Coverage – Covers larger claims ranging from $500 to $5,000,000.
- Coverages
- Guest property damage
- Guest damage due to theft
- Guest damage to belongings
- Guest damage to common areas
- Exclusions
- General wear/tear and cosmetic damage
- Bodily injury suffered by a guest or host
- Damage not caused by a guest
Chargeback Protection – Damage deposits and waiver payments are protected with 3D Secure to remove the risk of chargebacks.
Rental Agreements – Yes, Superhog can facilitate guests signing your rental agreement.
PMS Integrations – Yes, integrates with the following:
Pros
- Superhog is a trusted solution for vetting guests and adding another layer of protection for your property.
- You can use Superhog even if you don't use property management software.
- Handles both guest vetting and supplemental insurance for each reservation.
- Advanced damage insurance covers up to $5,000,000 for one flat fee.
- Superhog is available worldwide and supports multiple languages.
Cons
- Contents coverage is limited to $150,000.
- Superhog coverage is only for guest damages. It does not provide liability coverage or pay for property damages unrelated to guests, such as storm damage, mechanical failures, etc.
Customer Reviews
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