Say Goodbye to Security Deposits. Say Hello to Waivo.

Are you tired of processing security deposits for every guest? Worried about time-consuming claim processes and retaliatory guest reviews when damage occurs? Waivo is the perfect solution for you. Waivo is a damage protection program for vacation rental owners, operators, and managers. Waivo is a sister company of Proper Insurance®, Vrbo’s preferred homeowner’s insurance vendor.

Waivo Damage Protection Program Highlights:

  1. No Guest Communications
  2. Broadest Coverage with Per Booking Rates
  3. Dedicated Sales & Service Manager
  4. Direct to Manager Model
  5. Express Reimbursement



Waivo’s program features coverage limits between $1,500 and $20,000, with rates as low as $15 per booking.

Hosts and property managers have the option to mark up the cost to industry standard pricing of between $39 and $79 and generate significant additional revenue.

Contact Waivo for a custom quote.


No Guest Communications

  • Allow managers to quickly settle damage issues through Waivo without communicating with the guest.
  • No third parties or OTA are involved in the settlement.

Broad Protection With Per Booking Rates

  • Waivo is a guest damage waiver product that is purchased on a per-reservation basis.
  • Waivo covers guest damage, whether it’s accidental or not.
  • Each reservation is automatically covered up to the manager’s set program maximum, ranging from $500 in damage to $20,000. This cost can be passed on to the guest.

Dedicated Sales & Service Manager

  • Waivo clients are assigned an Account Manager as their primary point of contact.

Direct to Manager Model

  • Waivo works directly with managers, and there is no third-party involvement.

Damage Claims Process and Express Reimbursement

  • Document damages via photos or videos.
  • Submit documentation online.
  • Receive the settlement.

Revenue Source

  • Waivo puts money directly into the pockets of property managers.

Customer Support

  • Dedicated service managers are available by email and phone.


  • Allows managers to quickly settle damage by easy documentation without the need to communicate with the guest to avoid negative feedback.
  • Available throughout the United States.


  • Currently, Waivo does not integrate with any property management software companies. This requires reservation information to be entered manually when submitting a claim, and a reservation report must be submitted to Waivo once per month.
  • Waivo is only available in the United States.

Customer Reviews

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