Christianne’s Top Picks
STR Insights
Overview
STR Insights helps short-term rental investors find their next short-term rental property. Users utilize a variety of filters to discover top vacation rental markets across the country by potential gross ROI.
Price
Pricing Plans
|
Monthly
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$194.99 |
|
Quarterly
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$449.99 |
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Annually
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$1599.99 |
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Recommended for the Following
STR Insights is for anyone looking to purchase a short-term rental who is undecided about what market to invest in or the type of property that will yield the highest ROI.
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
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Features
Markets Dashboard: The market dashboard is the first place users start when researching US markets to invest in.
- Search the entire United States with multiple filters:
- Destination type (beach, mountain, lake, ski, college, river, etc.).
- Bedroom count
- City
- Market size
- Amount of STR regulation
- Price
- Organizes the data to get accurate property values and revenue potential for each market.
Market Profile – Once users have identified a few interesting markets, they look at the market profiles for those markets. The market profile provides the following information:
- Number of active STR listings in the market (available for rent 200+ days)
- The average valuation of STR properties in that market. The valuation only includes of short-term rental properties. By filtering out other property types it give a more accurate idea of property costs in that market.
- Average revenue
- Average ROI
- Average Occupancy
- Average Daily Rate
- Amount of Regulation
- This data can be further filtered according to bedroom count and percentile.
- An interactive map displays active rentals for any given market.
- Understand how different STRs perform in the same market
Saved Market Feature: Lets users save markets they are interested in and view side by side comparisons to assist with the decision-making process.
- Compare ROI from different markets.
- Filter information by:
- Number of bedrooms
- Revenue percentile
- Valuation
- Active listing count per city
ROI Estimates:
- Pulls data from the top vacation rental providers like Vrbo and Airbnb.
- Looks at the historical pricing, occupancy rates, and trends over the last 12 months to calculate estimated property values and historical revenues.
Data Sources
Customer Support:
Other Features:
- The Realtor and Lender Partnership Program helps you connect with STR-knowledgeable realtors and lenders once you find a market you’re interested in.
- Search the entire United States with multiple filters:
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Pros
- A STRINSIGHTS subscription lets you research markets in the entire United States. Other market intelligence companies have users subscribe to each market individually, or charge a much higher price to research the entire United States. This makes STR Insights a great value.
- An easy-to-use interface.
- Being able to search by destination type is a fabulous feature when you have no clue where to start your market research other than knowing you want a property near a beach, mountains, National Park, etc.
- The results of searches are easy to understand and digest.
- It’s convenient to connect with realtors and lenders who know about the unique needs of STR investors.
- STR Insights provides pricing valuation data, this valuation has filtered to only include short term rental properties and exclude other types of homes. That is very powerful.
- Regulation data - It's very helpful to have a high level sense of the regulatory environment of different markets. It's can be a key decision making criteria for some STR investors.
- STR Insights is a new company with a strong roadmap. It will be great to see how the company evolves and the new features they launch.
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Cons
- It’s important to understand that the ROI estimates are based on historical information. Individual markets, or the broader STR industry, may experience events that change the ROI potential of a particular property.
- When you have access to search the entire US you may find an overwhelming number of potential markets to consider. Utilizing the filtering features is critical.
- Currently the pricing valuations don't break out valuation of different property types (entire home, condo, multi-family, etc).
- STR Insights only provides data for the US, eventually it would be great if users could search globally.
Boostly
Overview
Boostly is a marketing tool designed to help hosts and property managers boost direct bookings by designing and updating their short-term rental websites and boosting their social media marketing results with a complete content toolbox.
Price
$97 per month
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Recommended for the Following
Individual Self-Managing Property Owners: Yes
Property Managers and Co-hosts: Yes
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Features
Direct Booking website
- Boostly gets you started with a WordPress website that you customize to fit your business and brand identity.
- With most property management system (PMS) based websites, you lose your site if you decide to change PMS platforms. Boostly websites function independently but cooperatively with PMS companies, so if you make a PMS change, it is easy to disconnect your Boostly site from one platform and integrate it with another. You won’t have to start over building a new site.
PMS Booking Engine Pairing
- Integrated with major OTAs (online travel agencies) and PMS companies.
- It uses the latest API technology so your Boostly website and the OTAs can talk to each other to avoid double bookings.
Guest Reviews
- Guest review feature lets you grow your reputation and allow guests to write reviews on your website.
Marketing Training Courses
- With Boostly Academy, hosts can learn strategies to increase their direct bookings through 48 marketing courses/modules.
- The training courses can be accessed 24/7 worldwide.
Marketing Content Swipe Files
- Boostly provides inspiring content and email swipe files as marketing resources for Boostly users.
Integrations
- Guesty
- Hostfully
- Tokeet
- Uplisting
- Smoobu
- Hostaway
- OwnerRez
- Rentals United
- super control
- Zeevou
- Hospitable
- Lodgify
- and more
Additional Features
- Features: Blogs, podcasts, and YouTube training videos.
- Users have access to a private Facebook group with access to:
- Tutorials
- Guides
- Community support
Customer Support Via
- WhatsApp messaging
- Private Facebook Group
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Pros
- Boostly 3.0 is fully ChatGPT enabled – you can use AI from inside your Boostly website to help create content.
- Boostly have a new booking engine which means your booking stays on site
- They offer new revenue stream options you can plug straight in
- The site integrates with Zapier to help automate and streamline your business
- CMS /PMS - Boostly connects you with the largest channel management platforms to sync with your Boostly website. Painless integration with all major OTAs using real-time data means no more double bookings!
- Guest Review Plugged in – Boostly has an integrated system that allows you to capture and share reviews.
- The Boostly Academy is a CPD-accredited marketing course to help you grow your business
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Cons
- Note - Boostly sites are now exclusively done for you – we no longer offer a DIY service
OwnerRez
Overview
OwnerRez is a cloud-based property management system for vacation rental owners and managers designed to help them maximize efficiency and profits.
Price
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1 property
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$40/month |
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2 properties
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$55/month |
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5 properties
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$88/month |
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15 properties
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$162/month |
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50 properties
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$374/month |
|
100 properties
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$573/month |
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200+
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Contact for pricing |
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Recommended For the Following:
Self-Managing Property Owners – Yes, OwnerRez is a good fit for self-managing property owners seeking to implement automations and operational efficiencies. The pricing is transparent, and good value, and scales all the way down to having a single active property.
Property Managers and Co-hosts – Yes, the features of OwnerRez are robust and they have features specifically designed to meet the needs of property managers and co-hosts.
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Features
FEATURES
Unified Inbox – Guest messaging is accomplished at the reservation level or through the built-in CRM.
Unified Calendar – Reservations can be viewed as a ribbon, month, year, list. You can filter by date range and property.
Unified Quote Management From All Integrated OTAs – OwnerRez has a section specifically devoted to quotes and inquiries, which can generate and send quotes with just a few clicks.
Quote information is pulled from the property calendar and rates.
Users can customize the quote to add fees or discounts as desired before sending.
Quotes are sent via email.
Channel Management Available for the Following Platforms –
- Airbnb
- Vrbo
- Booking.com
- TripAdvisor
- Home To Go
- Golightly
- Houfy
- FloridaRentals.com
- Find Rentals
- Guest Smiles
- GetawayGoGo
- Emerald Coast By Owner
Additional integrations are frequently added. Does not integrate with a stand-alone channel manager.
Setup Service
- DIY for free; there are great tutorial videos and extensive support documentation. There are also FB groups to ask questions,
- ProConnect setup service starts at $500 for up to 2 properties, then it’s $150/property for the next 7 properties, and $100/property for 10+ additional properties. ProConnect is normally completed in 3-6 weeks.
Payment Processors – Integrates with the following payment processors:
- Ascent
- Bambora
- Authorize.Net
- Openedge
- Lynnbrook Group
- Braintree
- Stripe
- Yapstone
- Payeezy
- Converge
- SecureNet
- Sage
- PsiGate
- USAepay
- TrustCommerce
- Plug’nPay
- PayPal Payments Pro
- NETbilling
- eProcessingNetwork
- National Merchant Center
- Redsys
- BridgePay Network Solutions
Accounting – QB Online Integration add-on for a small monthly fee. You must have your own QB Online account, which will be a separate subscription fee you pay to Intuit.
Trust Accounting – Yes – There is a property management module you can add-on for a small fee. This will allow managers to:
- Calculate commission
- Generate owner statements
- Record expenses
Cleaning and Maintenance – OwnerRez does not have a built-in way to create or manage tasks such as cleaning and maintenance. You can give team members a login for no additional fee so that they can view the calendar. An email trigger can be created to send cleaners notification of new reservations, modifications, and cancellations.
OwnerRez integrates with the following property care platforms:
- ResortCleaning
- Operto Teams
- TurnoverBnB
- EZcare
- Tidy
Reports Yes, the following reports are available:- Stay Reports:
- Daily Checklist
- Date Range
- Available Nights
- Empty Units
- Summary Reports:
- Bookings
- Payments
- Line Items
- Taxes
- Detail Reports-
- Bookings
- Name Crosscheck
- Mailing List
- Payments
- Line Items
- Line Item Pivot
- Taxes
- Listing Site Fees
- Credit Card Processing History
- Insurance
- Booking Statistics –
- Conversion Speed
- Days in Advance
- Bookings
- Inquiries
- Quotes
- Nights/Booking
- People/Booking
- Occupancy –
- % Occupied
- Nights
- People/Night
- People
- Availability Gaps
- Repeat Guests
- Inquiry/Booking Volume
- Listing Site Performance
- Property Management Reports:
- Expense Summary
- Expense Detail
- Commission Summary
- Commission Detail
- Owner Remittance Summary
- Owner Remittance Detail
- Owner Statements Bookings Remittance
- Manager Remittance Summary
- Manager Remittance Detail
Channel-Specific Promotions – No, you cannot create specific specials or promotions for specific channels.
External website integration – Yes, a free widget is available to put on your website to provide:
- Booking engine (how people make a reservation and pay)
- Availability calendar
- Property search
- Reviews
A WordPress widget is also available for a small add-on fee that provides additional listing content via shortcodes for WordPress Users.
Internal Website Builder – Yes, for a small monthly fee per site, OwnerRez has a 3 pre-built website templates that can be customizable to fit your brand.
Websites are quickly generated by pulling your listing photos, details, guest reviews, etc.from your Airbnb listings.
The templates are built to have a blog page for added for SEO purposes.
Google analytics and a Facebook pixel can be added to your OwnerRez hosted site.
Email Campaign Integration – Yes, via StayFi integration. StayFi allows you to sync over guest contact info to setup email campaigns via Switchback. Integrations with MailChimp and other email, CRM services are not currently available.
Review Aggregation – Yes, reviews are captured from Airbnb and Vrbo and can be exported.
Guest Messaging – Yes.
- Automated email guest messaging can be set up for free.
- Creating automated messages is a multi-step process that involves creating message templates and then separately creating message triggers. To activate a message it must have a trigger connected to it.
- You can use field codes in the templates to automatically personalize the message sent to your guests.
- Templates can be created for email messages, SMS messages, and messages sent through booking channels.
- Airbnb and Vrbo guests can receive messages directly through the Airbnb and Vrbo messaging platforms.
- The triggers have numerous options to let you customize the criteria for sending the message and numerous criteria can be used simultaneously.
- SMS guest messaging is available for an additional fee.
Guest ID Management – Yes, you can set up a message that asks guests to submit a copy of their photo ID.
Automated Rental Agreements – Yes, you can create custom rental agreements for each property and use field codes to personalize the agreement with property and reservation details.
Digital Signatures for Agreements – Yes. The guest can sign the rental agreement digitally. Signed agreements can be automatically sent to the guest are archived in OwnerRez at the reservation level.
Internal dynamic pricing tool – No
External dynamic pricing integration – Yes, syncs with:
- Pricelabs
- Beyond
- DPGO
- Rate Genie
- Rented
- Rankbreeze (which is a listing optimization tool)
Security Deposits – Yes, security deposits or holds can be set up and automated. You can customize how many days prior to check-in the deposit is collected and how long after checkout it is released. Emails can be scheduled to remind the guest to put a card on file for the security deposit and also to notify the guest once it is released.
Guest Damage Insurance – Yes, 3rd party integration with:
- Rental Guardian
- Safely
- InsuraGuest
- Superhog
Guest Vetting – Yes, with 3rd party integration with Superhog.
Mobile App – No, but the OwnerRez is fully responsive, and you can put a link on the home screen of your phone and use it like an app. Full desktop functionality is available when the website is accessed through a mobile device.
Smart Home – Integrations with:
Bookings direct from Facebook – No, but Facebook pixel can be put on OwnerRez direct booking websites.
Smart Lock integration – Yes, currently has the ability to create door codes for Schlage locks and is in the process of adding this functionality for other lock brands as well. There is a small monthly fee per lock to utilize this feature.
The following third-party smart home integration providers are also available:
- eRentalLock
- Kaba/Oracode
- RemoteLock
- Brivo
- PointCentral
Upsells and Add-ons – Yes, OwnerRez has a feature that lets you create surcharge add-ons which are presented to direct booking guests (not guests who book through other OTAs) at the time they book the reservation.
If a guest books through an OTA you can create an email trigger that will send them your upsell offers automatically with each new reservation.
Third-party integrations with upsell capabilities are also available:
- RueBaRue
- Akia
- Duve
- YourWelcome
- Host Co.
Property Management Features – The property management module is considered a premium feature with an additional monthly fee per property. With this turned on, you can calculate commissions and generate monthly statements for your owners.
- Invoicing – Yes
- Property Management Reports –
- Expense Summary
- Expense Detail
- Commission Summary
- Commission Detail
- Owner Remittance Summary
- Owner Remittance Detail
- Owner Statements Bookings Remittance
- Manager Remittance Summary
- Manager Remittance Detail
- Owner Login – Yes, you can set the permissions for each owner. There are no additional fees for adding new users.
- Owner Statements – Yes, the property management module is designed to make generating owner statements efficient.
Customer Service – Free and available in the following ways:
- Phone (you will leave a voicemail)
- Extensive tutorials
- Support documentation
Additional Features
- Zapier integration opens up additional integration and automation possibilities.
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Pros
- Users can get started with no setup fees.
- OwnerRez is a great value with a robust set of features that will work for users with only a couple of properties up to those who manage an extensive portfolio.
- OwnerRez has historically been a stable and reliable platform.
- No extra fees are charged for additional users.
- OwnerRez websites practically build themselves and are great for folks who don’t have the time or inclination to have a stand-alone custom site built.
- OwnerRez frequently rolls out new features, integration partners, and updates. They are committed to continually improving their platform and listening to their users needs.
- There is an Unofficial OwnerRez Facebook page full of helpful people who are happy to answer questions. Sometimes this is faster than utilizing customer support.
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Cons
- There is a fairly steep learning curve to setting up and learning OwnerRez that intimidates some people, and it isn't as intuitive as other platforms. Once users become familiar with the software this is typically no longer an issue. If you are easily overwhelmed by technology consider taking advantage of the ProConnect service.
- Some may consider that it doesn’t have a dedicated mobile app as a disadvantage. Others would say that’s not an issue since the site is responsive and can be saved to your screen like an app.
- OwnerRez currently does not have cleaning or maintenance task management features.
- Some features, such as the property management module, hosted websites, Quickbook integrations, SMS messaging, and door lock code generation require an additional fee.
- Currently, the telephone support number goes to voicemail and directs you to leave a message or send an email. It can take 24 hours to receive a reply, but the support is very thorough and will check back to be sure your issue has been resolved.
Hostaway
Overview
Hostaway is one of the leading vacation rental software for property managers and owners. It strives to help STR hosts and property managers increase profitability and occupancy through integrating with industry-leading dynamic pricing products and building your own direct booking site. Designed to automate and optimize all aspects of your operations, Hostaway centralizes your business in one place for effortless end-to-end property management with 150+ integrations available. It also allows users to easily connect and manage their listings across all major travel platforms like Airbnb, Vrbo, Booking.com, Google, etc.
Price
Exact pricing is available with a demo.
- Flat fee based on the number of active properties.
- Custom packages and developments available for enterprise clients
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Recommended For the Following
Individual Self-Managing Property Owners – Yes, Hostaway has all of the core features and integrations needed to efficiently self-manage a personal portfolio of properties. *Hosts with only one or two properties should know that Hostaway has a minimum monthly subscription price.
Property Managers and Co-hosts – Yes, Hostaway is a strong choice for property managers looking to scale, and save time and money.
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Features
Unified Inbox From All Connected OTAs – Yes, the messages from all connected channels pull into the Hostaway unified inbox. Messages can be sorted and filtered a variety of ways.
Unified Calendar From All Connected OTAs – Yes. The calendar can be viewed for multiple properties simultaneously in ribbon form, or in a month view for each property individually.
Unified Quote Management For All Connected OTAs – Yes, inquires show up in the inbox.
Rate Management For All Connected OTAs – Yes. Users can set markup rates for each connected channel individually. They can also create custom discounts and select which OTAs or channels the discount is applied to.
Channel Management for the Following OTAs –
- Airbnb
- Vrbo
- Booking.com
- Expedia
- Homes & Villas by Marriott Bonvoy
- Google Vacation Rentals (GVR) *Users must use the Hostaway booking engine to have their properties listed on GVR.
- Tripadvisor
- Find Rentals
- VacayMyWay
- HouseStay
- Whimstay
- Dtravel
- Lodgea
- Hopper
- FloridaRentals.com
- Bnbfinder
- Got2go
- TravelTrunk
- HolidayKeepers
- TravelStaytion
- GoLightly
For a full list of other 150+ integration partners, please see the latest here.
Setup Service – Hostaway has a one-on-one onboarding process to ensure new users are confident and fluid using the software. It charges a one-time setup fee for this service.
Payment Processors – Integrates with the following payment processors:
- Stripe * Additional fees may apply for Stripe users.
- Braintree
- Authorize.net
- CheKin
- Charge Automation
- Ascent Payment Solutions
- Nexio
Accounting – Yes, standard accounting reports are available and information about expenses can be manually added to Hostaway if you want that information to show up on owner reports.
Integration with the following accounting solutions can pull financial information from Hostaway regarding your reservations:
- Quickbooks Online (via Zapier)
- Ximplifi
- BookingTrust
- Extenteam
- Hostkit
- OTA+ Powered by Infobiz Solutions
- AbacusVRA
- Clyr
- Boom
- Honeyguide
Trust Accounting – Trust accounting features are available via integration with the following partners:
- Ximplifi
- BookingTrust
- OTA+ Powered by Infobiz Solutions
- Extenteam
- AbacusVRA
Cleaning and Maintenance – Yes, Hostaway users can create cleaning, quality control, and maintenance tasks that can be automatically created according to the criteria selected.
Checklists can be created for tasks.
Team members can receive automated notifications of new tasks via email or through mobile app notifications. SMS notification of new or modified tasks is not currently available.
Team members can utilize the Hostaway app to mark the start and completion of tasks and upload photos.
Integrations are also available with:
Reports – Yes, numerous prebuilt reports are available, and users can easily customize reports to suit their needs.
Channel-Specific Promotions – No, but users can create channel-specific markups to offset channel hosting fees.
External Website integration – Yes, via a Hostaway booking engine widget.
Internal Website Builder – Yes, a single website template is available that can be easily customized to suit your brand.
Users can use their own domain or one provided by Hostaway.
The template comes with a handful of prebuilt pages, but additional pages can be easily added.
The website feature is included in the cost of the Hostaway subscription and there is no extra charge for creating multiple websites.
Basic SEO features such as customizing metatags are available.
Email Service Provider Integration – MailChimp via Zapier integration.
Review Aggregation from OTAs – Airbnb, VRBO, Booking.com
Guest Messaging – Yes, guest messaging is handled via the unified inbox.
Users can create message automations that will send messages to guests automatically according to the criteria users set up.
Reservation and property-specific field codes can be used to personalize messages for each guest and reservation. Custom field codes can also be created.
Messages for Airbnb, Vrbo, and Booking.com guests will be received directly through the Airbnb, Vrbo, and Booking.com app.
Two-way SMS messaging is also available for US, Canadian, and UK phone numbers for no additional fee. SMS messages are limited to 140 characters.
The following Hostaway integration partners also offer guest messaging services:
Guest Screening – A guest check-in feature can be activated that allows guests to provide their contact information (and those of other guests), a selfie, and a copy of their ID, but this information is not verified or run through any databases for screening purposes.
Hostaway users can also access guest screening services through partner integrations with:
- Superhog
- Authenticating.com
- Chekin
- Enso Connect
- ChargeAutomation
- Autohost
- Safely
- Trustd.ai
Automated Rental Agreements – Yes, users can create a custom rental agreement for each listing and then create an automated message to send the agreement link to guests. Property and reservation-specific field codes can be added to the agreement to automate customizing the agreement for each guest and each property.
Digital Signatures for Agreements – Yes, this is a built-in feature with no integrations needed, but integration with HelloSign and SignRequest are also available via Zapier.
Internal dynamic pricing tool – No.
External dynamic pricing integration – Yes, integration with:
- Pricelabs
- Wheelhouse
- Beyond
- DPGO
- Besty AI
Security Deposits – Yes, automated security deposits are currently available and can be set as a charge or hold.
Guest Damage Insurance – Integrates with:
Mobile App – Yes, but the mobile app does not have the full functionality of the Hostawy website.
Users can message guests, view the calendar, edit certain aspects of reservations, and view and edit tasks.
Team members such as cleaners and maintenance can use the app to accept tasks, communicate the start and completion of tasks, and upload photos.
Smart Home – Not built-in, but via integration with:
- Operto
- Breezeway
- Turno
- Lynx
- YourWelcome
- NoiseAware
- Minut
- Dack
- Ratna
- Tidy
- Jervis Systems
- Enso Connect
- AIPEX Technologies
- BeHome247
- Keepers
Bookings Direct from Facebook – No
Smart Lock Integration – Yes, Hostaway can automatically create door codes for a variety of smart lock brands and send them to your guests through your automated messaging. This is one of the few features that Hostaway charges an additional fee for.
Smart lock management is also available through the following integration partners:
- Operto
- Lynx
- RemoteLock
- Duve
- Chekin
- Ratna
- Jervis Systems
- Yale
- Schlage
- August
- Nuki
- Salto
- TTLock
- Kwikset
- Igloohome
- Lockly
- Assa Abloy (via Chekin)
- Akiles (via Chekin)
- Omnitec (via Chekin)
- Mondise *Via Chekin)
- BeHome247
- Hostkit
Upsells and Add-ons – Yes via integrations with:
- RueBaRue
- Duve
- DACK
- BnSellit
- Akia
- Enso Connect
- Operto
- Lynx
- Chekin
- Touch Stay
- ChargeAutomation
Property Management Features
All the property management features are included in the price of your Hostaway subscription without additional fees.
- Invoicing – Yes
- Property Management Reports – Yes, reporting includes those commonly needed by property managers.
- Owner Login – Yes, owners can be set up as users and what they see (permissions) can be customized according to your preferences.
- Owner Statements – Yes, owner statements can be customized for your branding.
Customer Service Via –
24/7 support:
- Chat
- Scheduled calls
- Extensive support library
Additionally, Hostaway has an online community for its users.
Additional Features –
- Hostaway is Integrated with direct booking tools, offering the short-term rental industry’s first price comparison tool seamlessly integrated into the customer’s booking website.
- Cutting-edge features like ChatGPT-powered messaging tool and direct VRBO messaging.
- Hostaway is integrated with popular CRM tools like HubSpot, Salesforce, and Pipedrive to grow and retain your client base.
- Automate all your tasks with Monday.com and Asana once reservations are created and extend your automations through creating Zapier Zaps.
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Pros
- Hostaway offers a modern, easy-to-use interface.
- Hostaway's API integration with leading OTAs allows changes made on Hostaway to listing rates, availability, guest data, descriptions, photos, amenities, titles, policies, fees, and more to be pushed automatically to the booking channels.
- Hostaway has invested heavily in providing fast and responsive customer service support.
- Hostaway onboarding is one-on-one and customized to each user's needs to ensure you feel confident and fluid with the platform.
- Offers one of the largest marketplaces with 150+ integration partners available.
- Team members with the Hostaway app who have notifications enabled can receive notifications of new or modified tasks such as cleaning and quality control.
- There is no additional fees for the property management features in Hostaway.
- There is no additional fees for creating multiple websites.
- There are no limits or additional fees for adding additional users.
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Cons
- There is a one-time onboarding fee. *Note: The fee is not exorbitant and pays for boarding is one-on-one and very high quality.
- Hosts with only one or two properties should know that Hostaway has a minimum monthly subscription price.
- Smart lock code generation is an additional fee per device.
- The mobile app is helpful, stable, and updated frequently, but does not include all the functionality of the full Hostaway website. The full Hostaway website is not mobile responsive and can make it difficult to accomplish certain tasks on the go.
- SMS notification of team members of new or modified tasks is currently available.
Lodgify
Overview
Lodgify is an all-in-one vacation rental software designed to assist hosts and property managers in managing their reservations and synchronizing their availability calendars across multiple OTAs. It’s particularly well-known for its easy-to-use direct booking website builder and also offers a range of other features such as payment processing, and channel management, making it a powerful tool for vacation rental businesses of all sizes.
Price
Pricing tiered by Level
|
Starter
|
$20 per month plus 1.9% booking fee |
|
Professional
|
$50 per month plus 0% booking fee |
|
Ultimate
|
$73 per month plus 0% booking fee |
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Recommended For the Following
Individual Self Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
-
Features
FEATURES
Unified Inbox From All Connected OTAs – Yes
Unified Calendar From All Connected OTAs – Yes
Unified Quote Management For All Connected OTAs – Yes
Rate Management For All Connected OTAs – Yes
Channel Management For the Following OTAs – Yes
Setup Service – Yes, and it’s free.
Payment Processors – Yes, it is integrated with the following third-party payment processors:
- Stripe
- Braintree, a Paypal service
- Payyo (upon request)
- Authorize.net, a Visa solution
- Manual Payments (bank transfers, cash, POS)
Accounting – Yes, accounting tools are available.
Trust Accounting – No
Cleaning and Maintenance – Yes, available in the PM modules of the Ultimate plan. Allows hosts and PM’s to assign and schedule tasks to cleaners and other staff.
Reports – Yes
Channel Specific Promotions – No
External Website integration – Yes, Via these widgets:
- WordPress
- Squarespace
- Wix
- Weebly
- Drupal
- Joomla
Internal Website Builder – Yes, Lodgify has a powerful internal website builder feature.
Email Service Provider Integration – Yes, Mailchimp integration.
Review Aggregation From OTAs – Yes, available through third-party partner Revyoos via widget.
Guest Messaging – Yes. SMS and Whatsapp messaging are available from the Lodgify mobile app.
Guest ID Management – Not built-in, but available via these integrations:
Automated Rental Agreements – Yes. It is also available via integrations with Enso Connect and Chekin.
Digital Signatures for Agreements – Not built-in, but available via integration with:
Internal Dynamic Pricing Tool – No
External Dynamic Pricing Integration – Yes, via these integrations:
Security Deposits – Yes
Guest Damage Insurance – No, but available via third-party integrations:
Guest Vetting – No, but available in third-party integrations with:
Mobile App – Yes
Smart Home – Yes, via integration with LYNX
Bookings Direct from Facebook – No
Smart Lock Integration –Available through third-party integrations
Upsells and Add-ons – Not built-in, but available via Enso Connect.
Property Management Features
- Invoicing – Yes
- Property Management Reports – Yes
- Owner Login – Yes
- Owner Statements – Yes
Customer Service Via –
- Chat
- Phone
-
Pros
- Lodify has a very strong direct booking website feature.
- The Zapier integration opens lots of possibilities for connecting third-party companies to your Lodgify account.
- No setup fees.
- 7 day free trial.
-
Cons
- Trust accounting is not built-in. Property managers may choose to create a work around by utilizing the Zapier integration to connect to third-party accounting platforms.
- Be aware that features vary according to the plan you are subscribed to. The Starter plan charges a percentage of booking revenue. In our opinion, users will be best served by choosing the Professional or plan or higher.
Hostfully
Overview
A complete suite that automates and simplifies the challenges of short-term and vacation rentals.
Price
Property Management Software Pricing
Starter: $119/month for up to 4 listings.
Pro: $215/month for up to 11 listings.
Pro Plus: $269/month for up to 19 listings.
Premium: for 20+ listings, get a custom quote
Discounts are available for annual pricing.
Additional charges apply for Stripe and Paypal processing.
Digital Guidebook Pricing
Free: Your first guide book is free.
Additional guidebooks are $9.99/per month.
-
Recommended For the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
-
Features
Unified Inbox From All Connected OTAs – Yes
Unified Calendar From All Connected OTAs – Yes
Unified Quote Management For All Connected OTAs – Yes
Rate Management For All Connected OTAs – Yes
Channel Management for the Following OTAs
- Airbnb – Direct API connection
- Booking.com – Direct API connection
- Vrbo – Direct API connection
- Hometogo
- GetawayGoGo
- Tripadvisor Rentals
- VacayMyWay
- FindRentals
- Homads
- Google Vacation Rentals
- Apartment Love
- Whimstay
- GoLightly
- Viator
- Yupe
- Red Awning
- Additional niche OTAs available through integration with Rentals United or NextPax.
Setup Service – Yes, $600 set-up fee.
Payment Processors – Integrates with the following payment processors:
- Stripe
- Paypal
- Charge Automation
- VacationRentPayment
Accounting – Yes, via Quickbooks integration. Also integrates with Ximplifi.
Trust Accounting – No
Cleaning and Maintenance – Yes, all Hostfully customers get a complimentary subscription to Turno. Also integrates with:
Reports – Yes
Channel Specific Promotions – Unknown
External Website integration – Yes, with a widget and API integration with select web design agencies.
Internal Website builder – Yes
Email Service Provider Integration – Yes, via Mailchimp
Review Aggregation from OTAs – Yes, via Revyoos WordPress plugin.
Guest Messaging – Yes, guest messaging available via email. SMS and WhatsAPP messages are also available for Pro plans or higher. Additional messaging options are available through integration with Akia.
Guest ID Management – Yes, via integrations with:
Automated Rental Agreements – Yes
Digital Signatures for Agreements – Yes, via integration with HelloSign.
Internal dynamic pricing tool – No
External dynamic pricing integration – Yes, via integration with:
- Beyond
- DPGO
- KeyData
- PriceLabs
- Nightpricer
- Wheelhouse
Security Deposits – Yes, via Charge Automation integration.
Guest Damage Insurance – Yes, via integration with:
Guest Vetting – Yes, via integrations with:
- Autohost
- Superhog
Mobile App – Yes
Smart Home – Yes, via integration with
Bookings Direct from Facebook – No
Smart Lock Integration – Yes, via integration with
Upsells and Add-ons – Yes, via integrations with:
- AIPEX virtual concierge
- BabyQuip
- Charge Automation
Property Management Features
Invoicing – Unknown
Property Management Reports – Enhanced reporting options are available.
Owner Login – Unknown
Owner Statements – Unknown
Customer Service Via – 24/7 email and chat support, a customer support team to help customers maximize use of the platform, and an extensive knowledge library.
Additional Features:
- Hostfully has the ability to bulk edit multiple aspects of listings.
- Hostfully also has a digital guest guidebook.
- Zapier integration lets you connect to a wide variety of additional third-party solutions.
Digital Guest Guidebook Features
- Offer local recommendations.
- Images, videos, and map embedding.
- Customizable sections and categories.
- Voice content.
- Upsell via Guidebook Marketplace.
- Referral revenue.
- Capture every guest’s email address.
- Customizable branding and themes.
- Ability to use a custom domain.
- Translate into 16 languages.
- Integration with Hostfully PMS.
- Works on all devices.
- Share a custom link, QR code, or printable PDF.
-
Pros
- The first digital guest guidebook is free.
- 24/7 customer support via email and chat is very help. Hostfully reports a 95% customer satisfaction rate from customers who interact with members of the customer support team.
- White glove support is also available for Premium users.
- Custom engineering is available to meet the needs of enterprise-level property management companies.
- Hostfully recently launched an updated mobile app.
- Hostfully has a broad range of third-party integrations, which makes it easy for users to find solutions for all aspects of their business.
-
Cons
- As with many PMS companies, take into account the additional fees for each third-party integration you choose to use.
- SMS messaging and digital signatures are not available on the Starter plan.
- Features and support vary by subscription as opposed to being available to all Hostfully users.
Breezeway
Overview
Breezeway is a property operations app for vacation rental hosts and managers. With tools for task scheduling, quality assurance, real-time work coordination, guest messaging, and more. Breezeway helps short-term rental hosts and managers increase their operational efficiency, eliminate hours of manual work, and boost service revenue.
Price
Tiered pricing based on number of properties active in Breezeway.
-
Recommended For The Following
Self-Managing Property Owners – Yes.
Property Managers and Co-hosts – Yes, Breezeway was originally developed for use by property managers and co-hosts, so it’s features are created to support those with large portfolios, teams, and inventory.
-
Breezeway Features
Automated Cleaner Scheduling – Yes, automatically schedule tasks for staff and cleaners based on reservation times and custom rules.
Cleaner and Maintenance Payments – No, Breezeway does not have a feature to allow you to pay your team members through the platform.
Cleaner Marketplace – No, Breezeway does not have a marketplace to find cleaners. Users invite their cleaning companies, linen services, maintenance personnel, etc., onto the Breezeway app.
Cleaning Checklists – Yes, cleaning checklist templates that are fully customizable. A library of templates is available as a starting place.
Messaging – Breezeway centralizes guest communication with automated messages and AI-powered replies and drives “gap night” revenue. Guest messaging is an add-on service not included in the basic Breezeway membership. Staff can receive push notifications, emails, or SMS messages for new tasks.
Quality Verification Photos – Yes, cleaning staff can upload photos of completed work, providing quality control for owners/managers and documentation of the property’s condition when they arrived and the condition before guest arrival.
Issue Reporting – Yes, the cleaning team can report any issues they discover during cleaning and report it directly to the host/manager/maintenance as needed.
Inventory Management – The inventory feature simplifies consumables management and reduces the risk of running out of supplies.
Linen Management – Yes
Quality Control Inspection Management – Yes, a complimentary property safety inspection course is available.
*Proper Insurance offers a premium discount to properties with a completed safety inspection course.
Digital Guide Book – Delight and support guests with a mobile-first Welcome Book, including FAQs and local recommendations. Supports guests throughout their stay with the property info they need to reduce unnecessary questions and complaints and elevate your brand. The guide is an add-on service not included in the basic Breezeway membership.- Easy to setup for professionals and hosts, and guests
- Fully customizable and dynamic throughout the events in the stay
- Saves time by reducing calls, emails & texts regarding basic property instructions
- Limits confusion and an unclear check-in
- Sets a professional and on-brand first impression for a 5-star guest experience
- Demonstrate professional hospitality service to your guests
- Increase review collection and average review scores
Insights – Drive operational efficiency through powerful insights into staff performance and property care.
Safety– Safeguard your properties with inspection lists and safety courses, which will provide peace of mind for guests and owners.
Cleaning Team Screening – No
Mobile App – Yes, a mobile app is available for staff and can function without wifi connection.
Customer Support – 24/7 support
- Chat support
- Dedicated customer support representative
- Knowledge library
PMS Integrations – Direct integration with numerous property management systems to automatically pull reservation information and trigger messages and scheduling with your cleaning and maintenance teams.
Other Integrations:
- Dormakaba
- PointCentral
- Brivo
- NoiseAware
Other Features:
- Hosts can track cleaning and property care with the ” Smart Task and Monitoring Dashboard.”
- You can track the whereabouts of your team through a GPS map view.
- Integrates with smart locks for home access and security.
- Breezeway has just released a digital welcome guide product.
-
Pros
- Breezeway's inventory management tool is especially helpful with ensuring you don't run out of consumable products: toiletries, trash bags, light bulbs, batteries, etc. Anything you use can be tracked.
- Breezeway integrates with most of the leading property management systems.
- Intuitive and user-friendly app and website.
- It's nice that the guest messaging feature is an add-on because users may already have other products in their tech stack they utilize for messaging. It's there if you need it, but you don't have to pay for it if you don't need it.
-
Cons
- Some have reported that the mobile app used by cleaning and maintenance teams in the field can run slowly at times. Breezeway has built a way for team members to download their tasks and work offline, but it is important you train your teams how to use this feature.
- Don't get carried away! Users of Breezeway, and similar other platforms, should be careful not to create overwhelming cleaning and maintenance checklists for their teams. There are so many options for task creation, requiring photos, etc. that it is easy to get carried away and create checklists with hundreds of items.
Touchstay
Overview
The Digital Welcome Book that makes your guests happier.
Empower your guests. Stop repeat questions. Create a more efficient business.
Price
Short-term Rental Guides
1 Guide: $99/year
2 Guides: $150/year
3 Guides: $195/year
Additional price breaks with the addition of each subsequent guide.
-
Recommended for the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
-
Features
Types of guide books available:
- Short-term rental
- B&B/ Hotel
- Glamping
- RV/ Campervan
- Campsite
- Wedding
- Cleaning
- Destination Guide
- Event Guide
Web App
- Guests access your Touchstay Guide via a link or QR code. There is no app to download and install. The link can be sent as part of your automated guest messaging. The QR code can be posted in your property for guests to easily scan.
Offline Use
- Guide content is available for your guests to download before their stay and use offline. This is a great feature if you have properties in locations with weak or no internet. You can instruct guests to download their guide prior to leaving home and they will be able to use it without issues during their stay.
Google Places Integration
- Touchstay is integrated with Google Places. Once you enter the name of the place you’d like to add to your guide, the integration will automatically pull the address, phone number, Google reviews, website, and photos into your guide.
Guide Organization
- An initial framework organizes your guide into the most popular categories and subcategories. For example, categories on driving directions, local weather, arrival information, wifi information, rules and safety information, departure information, and more. You can delete or add categories to customize it for your property.
Content Templates
- Touchstay has pre-populated guide sections with content to give you a jumpstart with the creation of your guide. It’s much easier to add a few more thoughts than to start from a blank page.
Google Translate integration
- Google Translate integration makes your guide accessible for guests from anywhere.
PDF Printout
- Touchstay, allows you to print a pdf copy of your guide as a quick reference for guests who may not be comfortable with technology.
Brand Customization
- Customize your guide with your own logo, brand colors, and fonts.
TripAdvisor Reviews Integrations
- TripAdvisor reviews can be added to your local recommendations.
Videos
- Links to video content from the web can be added to your guide. For example, your guests may appreciate videos about local attractions, or videos explaining how to use the hot tub or smart TV.
Content Hub and Tags
- The Touchstay Content Hub centralizes your guide’s written copy. Changes you make in the Hub automatically updated across all of your guides tagged to that section.
- Tags are a surprisingly noteworthy and useful feature, and should not be overlooked. Once you own or manage more than one property or unit you will want to create a tag for each locality as well as utilize the default “All Guides” tag.
Memo
- Memo is one of Touchstay’s newest features. It allows hosts to create scheduled and automated messages for their guests that can be sent via SMS or email. To simplify messaging setup Touchstay has created messaging templates that can be customized according to your needs.
- Schedule and automate guest messages using the new Memo feature. These messages can be sent via email and SMS, but don’t come through on OTA platforms.
White Glove Service
- For $399 you can have Touchstay experts create your welcome guide for you. All you’ll need to do is fill out a form with the pertinent information about your property and the local businesses you’d like to include in your recommendations. The Touchstay team will take care of all the rest, and you’ll receive your custom Touchstay guide within the next 7-14 days.
First Impression Topic
- Allows hosts to collect their guests’ first impressions soon after checking in. This gives hosts the opportunity to solve any issue before it’s too late.
Rating Topic
- This feature allows hosts and property managers to collect a star rating and contact details from guests using your guide. This could be used for guests to rate your place, their experience of staying with you, or any services that you provide.
Guest Email Capture
- Hosts can capture guest emails by asking for their first impressions and feedback via the rating topic feature. As an example, you could ask your guest to rate their stay before they depart, leaving their email address in the process.
Customer Support and Community
- Touchstay has a thorough and searchable knowledge base and walk-through videos for each aspect of guide creation. Additionally, they offer customer service via email and have a private Facebook group for Touchstay users. The Facebook group is moderated by Touchstay team members who frequently help answer users’ questions and issues.
PMS Integrations – Touchstay integrates with the following property management software companies to allow you to automate the personalization of your guide and messages:
-
Pros
- Schedule and automate guest messages using the new Memo feature.
- There is no app for guests to download and install.
- Guides work offline, so no need to worry about iffy internet connections.
- Has Google Translate integration, for your multilingual guests.
- Touchstay allows you to print a pdf copy of your guide.
- Integration with leading PMS platforms lets your guide be personalized for your guests.
- A flat annual fee per guide as opposed to a monthly fee.
-
Cons
- Through Memo, two-way messaging is available for email, but SMS messages are only one-way at this time.
- It would be great to see Touchstay expand the number of PMS platforms they integrate with. Although PMS integration is not necessary to use Touchstay.
AllTheRooms
Overview
AllTheRooms is a market intelligence and data analytics provider for short-term rental owners, investors, and property managers. It offers a bird’s eye view of the market trend and competitors’ insights to optimize and improve your performance.
Price
Pricing Plans
|
Free
|
Free |
|
Basic
|
$19 per month/per market |
|
Pro
|
$49 per month/per market |
|
Enterprise
|
Contact for quote |
-
Recommended for the Following
Individual Self Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
-
Features
AllTheRooms sources it’s data from Airbnb and Vrbo.
Market Overview
- Follow any market and save it for easy access or comparison.
- Precision filters help refine your market for more relevant insights.
- Access key metrics and market trends.
- Listing level data for Airbnb and Vrbo.
Future Data:
- Six months of future data based on occupancy and the ADR of bookings already made for future dates.
- Choose from 3 different views.
- Includes three years of historical data overlay to compare year-over-year.
- Customizable competitor sets allow tracking competitors’ future pricing with the calendar view.
Property Score:
- Import your Vrbo or Airbnb listings.
- Get a personalized score of your property’s performance in your market.
- Quickly compare your property’s performance with competitors.
Historical Data:
- Access up to four years of historical data and customize the date range you want to analyze.
- Filter by percentiles so you can work with the data that is most relevant to you.
- Downloadable reports.
Competitor Set:
- Create a custom set of competitor listings and access:
- Average daily rates
- Occupancy rates
- Future booked rates
- Future demand
- Access 4 years of historical data.
- Access 6 months of future data projections.
- Add and remove competitors as needed.
- Access property-level qualitative data.
AllTheRooms Data Analytics include:
- Average daily rates
- Occupancy rates
- Market revenue
- Listing revenue
- Nights booked
- Revenue per available night
- Booking lead time
- Future demand and rates
Customer Support:
- Phone
- Guide center
- Webinars
-
Pros
- The free version lets users research any market and shows data for 100 listings in that market, ADRs, 3 months of historical data, and 1 week of future data.
- Data is sourced from Airbnb and Vrbo.
- Data is available for markets worldwide.
- AllTheRooms can be used with or without property management software integration.
-
Cons
- Markets are subscribed to individually. This is a common model for market intelligence products, but creates limitations for those trying to research potential markets to invest in who may be interested in the performance of half a dozen or more markets.
- As with all market intelligence tools, the data collected is historical. This creates limitations when making projections about future revenue, occupancy, etc. due to unforeseen events which could happen in the future. Users should keep this in mind when making decisions for their businesses.
Minut
Overview
Minut is a multi-featured monitoring solution for vacation rental owners and property managers. It is capable of monitoring noise levels, occupancy, temperature, humidity, and motion.
Price
Minut Plan
|
Standard
|
$10 per month/property; $120/year |
|
Pro
|
$15 per month/property; $180/year |
|
Pro+
|
$20 per month/property; 240/year |
-
Recommended for the Following
Individual Self-Managing Property Owners – Yes
Property Managers and Co-hosts – Yes
-
Features
Dashboard:
- Yes
Real-time Monitoring:
- It offers real-time monitoring and insights into your property.
- Monitors for:
- Noise
- Occupancy
- Temperature
- Humidity
- Cigarette Smoke
- Motion
- Monitors are available indoors and outdoors.
- Has a security alarm feature.
Guard Assist
- Minut integrates with security companies worldwide to provide a complete solution for dealing with noise issues 24/7.
- Fully-automated noise resolution
- Instant alerts
- Certified responders
Call Assist
- Certified operators. Minut has trained operators to phone your guests when excessive noise is detected.
- Fully automated noise resolution.
- 24/7 risk management solution.
- Systematically sends report incidents after reaching out to your guests.
- Call Assist is available in English and French – and more languages are coming soon.
Airbnb Integration:
- Minut can now contact your guests directly through Airbnb Messages – which means you’ll be able to solve noise issues faster. Minut can now contact your guests about noise directly through Airbnb Messages.
Automatic Alerts
- Automatically receive SMS push notifications if noise reaches the set threshold.
- Guest also receives auto text messages and auto calls.
- The device will flash and alarm if the noise reaches the set threshold.
Privacy safe
- Minut measures sound level without recording or listening.
- Camera-free
- Does not store personal information.
Historical Data:
- Shows insights for the last hour on the dashboard.
Tamper detection:
- You can receive push notifications when the device is removed from its magnetic plate or disabled.
- Has a built-in alarm.
Customizable
- You can set the preferred threshold for noise monitoring.
- You can schedule guest messages.
Smart home tool integration:
- Can be integrated with smart locks.
Mobile App:
- Yes
Set-up and Installation:
- Self-installation without tools or professional help.
- Can be installed anywhere (ceiling, wall, hallway).
- Wired or wireless (battery-operated with estimated battery life of 1 year).
Integrations/Partners:
PMS Integrations
- Apaleo
- Avantio
- Beds24
- BookingSync
- Ciirus
- Cloudbeds
- Elina
- Fantastic Stay
- Guesty for Pros
- Homhero
- Hospitable
- HostHub
- HostAway
- Hostfully
- Hostify
- IGMS
- Icnea
- Jurny
- Lodgify
- MEWS
- My Bookings
- OwnerRez
- Smily
- Smoobu
- Streamline
- Tokeet
- Uplisting
- YourRentals
Custom Automation
- Zapier
Smart Locks
- Igloohome
- Nuki
Climate Control
- Tado
Customer Support:
- Email, help center
Other Features:
- It can be integrated with a smart lock for easier guest check-in and check-out.
- Automated guest communication.
- It has a Home Security Alarm system such as alarm recognition, motion sensor, and window break detection.
- The crowd detects feature notifies you of parties.
- Temperature and humidity monitoring.
-
Pros
- Minut Response Service (add-on to the existing plan) can send a certified responder if there's a noise issue at your property.
- Sensors are designed to work both indoors or outdoors.
- Battery life lasts a year.
- Minut integrates with a wide range of property management systems.
- The added ability to monitor for temperature and humidity can help determine if a door or window was left open. This feature can also alert a homeowner of furnace or air conditioning system failures, which could be especially important for property owners in winter climates where a furnace failure could lead to frozen pipes.
- Occupancy monitoring can alert you to parties or overcrowding events at your property.
- The ability to detect cigarette smoke.
- The ability to export historical data to assist with resolving complaints and issues with guests.
-
Cons
- Minut Response is not available in all locations.
- Currently, smart lock integrations are limited.
