Features

Unified Inbox From Booking.com and Airbnb – Yes

Unified Calendar From All Connected OTAs – Yes

Rate Management For All Connected OTAs – Yes, you can customize:

• Rates
• Discounts
• Additional services
• Uplift (increase rates to cover OTA fees)

Channel Management for OTAs – Yes.

• Full information is managed with Airbnb, VRBO, Trip Advisor, and Booking.com.
• Additional local and specialist channels are also available.
• Further niche channels are available via Bookster’s full integration with the channel manager Rentals United.

Setup Service – Yes

• Being easy to set up and use is one of our vital points. Whether you’ve got one property or 100, the software is designed to be intuitive and automatically does many tasks behind the scenes, so you do not have to tinker with it constantly.

• This means it suits people who rent as a side hustle or companies that don’t have lots of resources, as Bookster will get on with it.

• DIY
• Full training and customer support are available via:
  • Chat
  • Scheduled Zoom call
  • Video tutorials

Payment Processors – Stripe, Paypal, and Opayo.

Review Aggregation From OTAs – Yes, available through third-party partner Revyoos via widget.

Accounting – Yes, but limited to exporting reservation financials via .csv files.

Trust Accounting – No

Cleaning and Maintenance –  Yes, automated messaging to teams regarding reservations and individual login for cleaning and maintenance team members.

• iCal export can connect your Bookster calendar to other property care and maintenance solutions.
• Direct partnerships with Cleaning and maintenance specialists – Turno and Operto Teams

Reports – Data can be viewed in Analytics in Bookster, and reports can be exported as .csv files.

Channel-Specific Promotions – No

External Website integration –  Yes, through a booking widget that can be embedded on your stand-alone website.

Internal Website Builder – This feature is included in all accounts at no extra cost.

Email Service Provider Integration – Email service within Bookster

Review Aggregation from OTAs – Airbnb and Booking.com

Guest Messaging – Automated emails are sent to guests to confirm bookings, collect payments, damage deposits, and arrange check-in information.
Additional emails can be automated via the Email Marketing service. Guest Messaging via Airbnb and Booking.com is completed within Bookster.

Guest ID Management – Available with Superhog integration. 

Automated Rental Agreements –  No.

Digital Signatures for Agreements – No.

Internal dynamic pricing tool – Yes.

External dynamic pricing integration – No

Security Deposits – Yes, for all bookings.

Guest Damage Insurance – No, but available via integration with Superhog.

Guest Vetting – No, but available via integration with Superhog. 

Mobile App – No, Bookster is designed to work on mobile devices.

Smart Home  –  No

Bookings Direct from Facebook – No

Smart Lock Integration – No

Upsells and Add-ons – Yes, an extensive Upsell and Add-on feature that can be created for any option.

Property Management Features

Invoicing – No

Property Management Reports – No

Owner Login – Yes

Owner Statements – Yes

Customer Service Via – 

• Web chat
• Scheduled calls
• Video tutorials
• Slack chat
• Drop-in sessions, Wednesdays at 12.30-1.30 pm

Additional Features: Individual secure logins can be created for all team members.