Recommended For The Following
Self-Managing Property Owners – Yes.
Property Managers and Co-hosts – Yes, Breezeway was originally developed for use by property managers and co-hosts, so it’s features are created to support those with large portfolios, teams, and inventory.
Breezeway Features
Automated Cleaner Scheduling – Yes, automatically schedule tasks for staff and cleaners based on reservation times and custom rules.
Cleaner and Maintenance Payments – No, Breezeway does not have a feature to allow you to pay your team members through the platform.
Cleaner Marketplace – No, Breezeway does not have a marketplace to find cleaners. Users invite their cleaning companies, linen services, maintenance personnel, etc., onto the Breezeway app.
Cleaning Checklists – Yes, cleaning checklist templates that are fully customizable. A library of templates is available as a starting place.
Messaging – Yes, it allows you to communicate with guests & owners about property issues and quickly relay information to cleaning and maintenance staff. Guest messaging is an add-on service not included in the basic Breezeway membership. Staff can receive push notifications, emails, or SMS messages for new tasks.
Quality Verification Photos – Yes, cleaning staff can upload photos of completed work, providing quality control for owners/managers and documentation of the property’s condition when they arrived and the condition before guest arrival.
Issue Reporting – Yes, the cleaning team can report any issues they discover during cleaning and report it directly to the host/manager/maintenance as needed.
Inventory Management – The inventory feature simplifies consumables management and reduces the risk of running out of supplies.
Linen Management – Yes
Quality Control Inspection Management – Yes, a complimentary property safety inspection course is available.
*Proper Insurance offers a premium discount to properties with a completed safety inspection course.
Digital Guide Book – Yes, supports guests throughout their stay with the property info they need to reduce unnecessary questions and complaints and elevate your brand. The guide is an add-on service not included in the basic Breezeway membership.
- Easy to setup for professionals and hosts, and guests
- Fully customizable and dynamic throughout the events in the stay
- Saves time by reducing calls, emails & texts regarding basic property instructions
- Limits confusion and an unclear check-in
- Sets a professional and on-brand first impression for a 5-star guest experience
- Demonstrate professional hospitality service to your guests
- Increase review collection and average review scores
Cleaning Team Screening – No
Mobile App – Yes, a mobile app is available for staff and can function without wifi connection.
Customer Support –
- Chat support
- Dedicated customer support representative
- Knowledge library
PMS Integrations – Direct integration with numerous property management systems to automatically pull reservation information and trigger messages and scheduling with your cleaning and maintenance teams.
Other Integrations:
Other Features:
- Hosts can track cleaning and property care with the ” Smart Task and Monitoring Dashboard.”
- You can track the whereabouts of your team through a GPS map view.
- Integrates with smart locks for home access and security.
- Breezeway has just released a digital welcome guide product.
