Overview

Ciirus is a property management software offering reservations, website integrations, marketing, accounting, and guest communication solutions. It is recommended for owners, property managers, and co-hosts who manage more than five properties. It is a cloud based platform that is fully functional on mobile.

Pricing

Tiered pricing based on the number of active properties plus a small percentage of booking revenue from integrated channels.

OR

Flat monthly fee based on the number of active listings.

 

 

Features

Unified Inbox From All Connected OTAs – Yes

Unified Calendar From All Connected OTAs – Yes

Unified Quote Management For All Connected OTAs  – Yes

Rate Management For All Connected OTAs – Yes

Channel Management for the Following OTAs – API integrations with:

A built-in channel manager for numerous other OTAs. Third-party channel manager integrations are also available if there are specific niche OTA’s you’re seeking to connect with.

Setup Service – Yes, there is an onboarding fee that covers a full onboarding service.

Payment Processors – Integrates with the following payment processors:

Accounting – Yes, revenue and accounts payable accounting are built-in. Quickbooks integration is also available.

Trust Accounting – Yes

Cleaning and Maintenance – Yes. Built-in:

  • Cleaning
  • Maintenance
  • Inspection tool with:
    • Property level checklists
    • Photo verification of work
    • Integration with built-in accounting to address payment of teams and billing property owners for services.

Integration with other third-party property care and maintenance solutions is also available if desired.

Channel Specific Promotions – Yes

External Website integration –  No pre-built widget, but API code can be generated for users to provide their stand-alone website developers.

Internal Website builder – Yes, either website templates or custom-built websites.

Email Service Provider Integration – Yes, Mailchimp or any SMTP email program such as Gmail, Outlook, etc. 

Review Aggregation from OTAs – Yes, Airbnb only.

Guest Messaging – Yes, via email, and SMS. Messages can be sent to Airbnb guests through the Airbnb messaging platform. Guest messages can be prescheduled and automated.

Guest ID Management – Not built-in, but available through third-party integration with Safely and Guest Ranger.

Automated Rental Agreements –  Yes

Digital Signatures for Agreements – Yes

Internal dynamic pricing tool – No

External dynamic pricing integration

Additional integrations are coming soon.

Security Deposits – Yes

Guest Damage Insurance – Integrates with:

  • Generali Global Assistance
  • Safely
  • RedSky Travel Insurance
  • Fudge Insurance
  • Waivr

Guest Vetting – Yes with CiiRUS +, or third party solutions.

Mobile App – Fully responsive platform with all features available on mobile.

Smart Home and Smart Lock Integrations  –  Yes

Bookings Direct from Facebook – No

Upsells and Add-ons – Yes, via Guest Pass (the built-in digital guest guide).  API integration with other 3rd party solutions is also available. 

Property Management Features

  • Invoicing – Yes
  • Property Management Reports – Yes
  • Owner Login – Yes
  • Owner Statements – Yes
  • Vendor Payments – Yes
  • Owner Contract Management – Yes, with digital signatures.
  • User Permissions and activity logs – Yes

Customer Service Via –

  • Unlimited free email
  • Phone
  • Live web chat support
  • On demand or live webinars
  • Extensive knowledge library
  • Learning groups

Additional Features – 

  • Listing Optimization tool to ensure your listings are complete and optimized for:
    • OTA platforms
    • Website SEO
    • Branding
  • Wholesale Distribution – Exclusive integration with Virgin Holidays and other tour operators.
  • Ticket Broker Services – Property managers can receive a commission on their guests’:
    • Disney World ticket purchases
    • Sea World ticket purchases
    • Other Orlando attraction ticket purchases
  • CiiRUS users can cross promote each other’s listings on their websites and receive a booking commission.

 

CiiRUS+ Features:

  • Up to $1,000,000 property and liability insurance
  • Up to $10,000 Bed bug protection
  • Chargeback support
  • CiiRUS will handle all guest communication prior to arrival
  • CiiRUS will handle reservation payment tracking and management

Pros

  • One of the most complete built-in feature sets of PMS platforms currently available.  Third party integrations are available, but less necessary.
  • Using the built-in digital guest guide would save the cost of a third party integration.
  • Using the built-in property care tool would save the cost of a third part integration.
  • Marketing, SEO, and distribution tools can help managers get more bookings.
  • The wholesale distribution feature allows listings to be found on sites it can be difficult to gain access to.

Cons

  • Not available for owners with less than 5 properties.
  • Because of the CiiRUS platform's robustness, new users should expect a learning curve.
  • CiiRUS+ features are not available without an additional fee.
  • On-platform messaging is currently only available for Airbnb.

Customer Reviews

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